MPS Definition (Gartner):
Managed Print Services (MPS) are services offered by an external provider to optimize or manage a company’s document output. The main components provided are needs assessment, selective or general replacement of hardware, and the service, parts and supplies needed to operate the new and/or existing hardware (including existing third-party equipment if this is required by the customer). The provider also tracks how the printer, fax, copier and MFP fleet is being used, the problems, and the user’s satisfaction.
MDS Definition (CynergisTek):
Managed Document Services (MDS) is an evolution of MPS with a concentration on full value realization through the identification and application of software based solutions based on actual customer utilization data to drive out volume thereby reducing the need for print devices (including equipment, service, consumables and end of life document expense) while ensuring the security, privacy and availability of the clients’ data.