Managed Document Services

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The healthcare industry’s first and foremost priority is providing excellent care to its patients. Managing and optimizing a high-volume print environment and thousands of devices requires people, processes and managed print best practices to realize true cost savings. Through our Managed Print Service (MPS) and Managed Document Service (MDS) programs, hospitals can choose the level of service they need to focus on their mission.

What is the difference between MPS and MDS?

MPS programs focus on optimizing all or some of the print device fleet (printers, copiers, fax, thermal), including break/fix management. MDS elevates an MPS program by adding advanced solutions to optimize the document output, improve workflows and secure printed and digitally stored data.

MPS Program Elements Unique to CynergisTek

  • Healthcare Exclusive

    Programs are designed to meet the specific needs of hospitals, not the other way around.

  • Manufacturer Agnostic

    The program manages and services all device manufacturers.

  • Security Assessment

    Value-added print device security assessment is performed in every MPS and MDS program to uncover risks or vulnerabilities of devices.

  • Single Point of Contact

    Print related contracts are exclusively managed and hospitals receive one monthly invoice.

Types of MPS Programs

Programs can start at any time and work alongside a current MPS provider or exclusively to minimize the number of vendors involved. These programs deliver a transparent service providing IT and supply chain with analytics, not provided by other vendors, to drive further cost-reduction initiatives.

Printer Fleet Only
MFD Service Only
Full Fleet
Security Assessment Bi-annually Quarterly Quarterly
Vendor Management X X X
Break Fix X X X
Toner Management X X X
Utilization Reporting X X X
Driver & Proactive Management X X X
Needs Assessment X X
Volume Reduction Opportunities X
Device Elimination/Consolidation X
Device Destruction X
Total Cost of Ownership/Financial Responsibility X
Savings Opportunity  10%  15% 25%

Benefits of Our MPS Program

Our print management and workflow experts’ mission concentrates on document processes to reduce devices and costs while creating a positive end-user experience.

  • Improve workflow efficiency

  • Scalable service level agreements (SLA)

  • Reallocate FTEs

  • Minimize risk of PHI

  • Access to data to drive change

  • Elevate a MPS program at any time to a MDS program for further cost savings, security and improvements in efficiency.

Ask An Expert

Learn more about our MPS or more advanced MDS program.

Speak to one of our experts today.
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