Incident Response (IR) Retainer

Take proactive measures to reduce potential impacts from a breach by leveraging an expert third-party Incident Response team that’s always available.


You can fend off most cyberattacks through careful and comprehensive preparation, but you also need to be ready for those times when you do experience a breach. In those instances, “being prepared” is about how you respond to the breach, not how you prevent one. By taking a proactive approach to incident response (IR), you can significantly reduce the potential impacts of a breach, both financially and in terms of patient care.

CynergisTek’s Incident Response Retainer Service offers organizations a trusted partner that’s ready to act in the event of an emergency and is available 24/7/365. The Incident Response Retainer Service includes digital forensics and is a comprehensive solution that provides various options to meet your needs for rapid resolution and allows for unused hours to be repurposed towards any of the following services:

  • Incident Response Maturity Assessment
  • Incident Response Plan, Program, Policy Development
  • Incident Response Playbook Development
  • Incident Response Tabletop or Immersive Exercise
  • Response Advisory Services

Key Benefits

Patient privacy

Unmatched Visibility

To ensure that you’re getting a complete picture of your security profile, our Incident Response Retainer Services give you visibility across cloud, IoT, IT, and OT environments, and detect and respond to threats on third-party, contractor, and other unmanaged devices.


Subject Matter Expertise

Our world-class security consultants combine hands-on incident response skills, executive management experience, and strategic business acumen, so you’ll receive threat analysis and intelligence from a skilled Threat Research group.


Advanced Technology

Our Incident Response Retainer Services augment human expertise and experience with automation by including access to an AI-powered detection and response platform for global and vertical-specific insights.

Having a partner that is actively monitoring our systems, trends, local and global threats not only saves the Virtua IT Security team time, but provides us with the ability to proactively look at potential threats to plan accordingly. The partnership with CynergisTek has allowed us to focus on compliance, developing risk programs, policy and procedures leading to a culture focused on making us more secure.

Tom Gordon

CIO, Virtua

Security has become a necessary and critical strategic pillar for our organization, and it is too broad and complex for a provider organization to keep up with on their own. Having a partner like CynergisTek with depth and breadth of knowledge and expertise is a crucial asset for our organization. I can’t imagine navigating these issues without them.

John Mangona

Vice President, Chief Information & Compliance Officer, Saratoga Hospital

CynergisTek’s social engineering and phishing service was an excellent training tool for our organization. A third-party assessment of how our policies and procedures would stack up against a real threat was eye-opening and provided us with valuable information we can leverage to continue to enhance our security posture.

Joe Egan
Director of Information Security, Valley Children’s Hospital

We just had our Incident Response exercise and I wanted to let you know that I have received a lot of positive feedback from all participants including our Executives and Board Members. Everyone was impressed at how the exercise was well-prepared and conducted. Obviously, it goes to your leadership. You were able to relate to all participants, ask the right questions, and in general keep the exercise going forward. You did a great job! Thank you so much CynergisTek!

Francois Bodhuin
DirTechnology Director – ISO at Inspira Health Network


With our Incident Response Retainer Services, you’ll have expert help ready 24/7/365 in the event of a breach. This proactive approach ensures that you’ll mitigate the fallout from an incident, protecting both your constituents and your bottom line. 

Get Started with CynergisTek Today

Be Ready. Be Resilient. Validate

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