IR Program Development/Runbook Development

Receive a full review of your current incident response procedures and processes, as well as guidance for new processes and training for your staff.


CynergisTek will leverage our extensive industry knowledge to ensure there are specific procedures for the most common incidents seen today, as well as custom-tailored incident response procedures to guide you and your unique environment through unforeseen incidents and help you plan a subsequent response. 

Our Incident Response (IR) Program Development is designed to develop repeatable, efficient, and effective incident response processes to help you quickly identify threats and increase readiness when a future incident occurs.

Key Benefits


Subject Matter Expertise

Our world-class security consultants bring real-world expertise to guiding you through Incident Response Program Development. Their valuable insights into both common and uncommon

incidents will help you prepare for anything.


Educate Stakeholders

Incident Response requires planning and execution, so CynergisTek’s program development service offers procedures to educate your organization on best incident response procedures and also train your staff on the defined incident response documentation and processes.


Remediation Guidance

General guidelines for responding to threats are helpful, but CynergisTek’s incident response procedures guidance is also customized for your particular environment. 

Having a partner that is actively monitoring our systems, trends, local and global threats not only saves the Virtua IT Security team time, but provides us with the ability to proactively look at potential threats to plan accordingly. The partnership with CynergisTek has allowed us to focus on compliance, developing risk programs, policy and procedures leading to a culture focused on making us more secure.

Tom Gordon

CIO, Virtua

Security has become a necessary and critical strategic pillar for our organization, and it is too broad and complex for a provider organization to keep up with on their own. Having a partner like CynergisTek with depth and breadth of knowledge and expertise is a crucial asset for our organization. I can’t imagine navigating these issues without them.

John Mangona

Vice President, Chief Information & Compliance Officer, Saratoga Hospital

CynergisTek’s social engineering and phishing service was an excellent training tool for our organization. A third-party assessment of how our policies and procedures would stack up against a real threat was eye-opening and provided us with valuable information we can leverage to continue to enhance our security posture.

Joe Egan
Director of Information Security, Valley Children’s Hospital

We just had our Incident Response exercise and I wanted to let you know that I have received a lot of positive feedback from all participants including our Executives and Board Members. Everyone was impressed at how the exercise was well-prepared and conducted. Obviously, it goes to your leadership. You were able to relate to all participants, ask the right questions, and in general keep the exercise going forward. You did a great job! Thank you so much CynergisTek!

Francois Bodhuin
DirTechnology Director – ISO at Inspira Health Network


Armed with knowledge and insights from our Incident Response Program Development process, your organization will be prepared to respond to both typical and unforeseen incidents, with repeatable, efficient, and effective incident response processes in place.

Related Resources

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